ROI During Development = Reduce Costs
- Save development cost
"Approximately 63% of large software projects are over budget and the top four reasons rated as having the highest responsibility were related to usability engineering." (Nielsen, 1993)
- Save development time
"Speeding up development is a key goal for integrating usability effectively into product development; one-quarter delay in bringing a product to market may result in the loss of 50% of the product's profit." (Conklin, 1991)
- Reduce maintenance costs
"It has been found that 80% of software life cycle costs occur during the maintenance phase and were associated with "unmet or unforseen" user requirements and other usability problems." (Nielsen, 1993)
