Frequently Asked Questions
- How much time is involved in a Usability Analysis?
On the average, it takes approximately three weeks to complete a project (from scope definition up to release of report).
- How long does an Expert Review take?
Depending on the size of the site, the findings will be made available to you within one to two weeks.
- What makes your method different from other usability testing methods?
We carefully measure and analyze test users' scanning and clicking behavior and listen to what they say. In-depth analysis of recorded data enables pinpointing usability weaknesses and objective recommendations for improvements.
- Where does testing take place?
Usually, on the clients premises, but elsewhere if desired. Sotopia has experience with testing in several European countries as well as in South America.
- Where do the test users come from?
Typically, Sotopia recruits - with the client's approval - participants from among the target group of the product.
- Why do you use 5 to 8 test users per evaluation?
With a group of this size per target group, all major usability problems can be detected. The number would have to be increased significantly to achieve a relatively small increase in the number of problems recognized.
- At what stage in the development of a web site, or any other interactive product, would it be advisable to start
testing?
The earlier, the better! It can be initiated at almost any stage. We offer a whole range of usability-testing products which are specially intended to ensure the usability of your product during all its development phases.
If you have more questions please contact us .
